Privacy Policy

Learn how The Rollers Collective collects, uses, and protects your information. Your privacy and safety matter to us.

The Rollers Collective (“we”, “us”, or “our”) is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our marketplace platform.

By accessing or using The Rollers Collective, you agree to the terms outlined below.

1. Information We Collect

### Information You Provide

We collect information that you voluntarily give us, including:

  • Name and contact details
  • Profile information (location, skating style, social links)
  • Listings you create (photos, descriptions, pricing)
  • Messages sent through the platform
  • Payment and payout information (via Stripe)
  • Any other information you submit through forms or support requests

### Information Automatically Collected

When you use the platform, we may collect:

  • Device information
  • IP address
  • Browser type
  • Usage data and activity logs
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Operate and improve our marketplace
  • Enable buying, selling, and messaging
  • Process secure payments through Stripe
  • Prevent fraud and maintain a safe environment
  • Provide customer support
  • Customize user experience
  • Communicate updates, policy changes, or important notifications

We do not sell your personal information.

3. Sharing Your Information

We may share your information with:

  • Stripe (for payments and identity verification)
  • Service providers who help us operate the website
  • Legal authorities, if required for compliance or safety
  • Other users as needed to complete a transaction (e.g., shipping information)

We never share unnecessary or sensitive information.

4. Payments & Security

All payments are processed through Stripe, a PCI-compliant, industry-standard payment processor.

We do not store your complete financial information on our servers.
Stripe may require additional identity verification to protect against fraud.

5. Cookies & Tracking

The Rollers Collective uses cookies to:

  • Keep you logged in
  • Remember your preferences
  • Improve functionality
  • Analyze platform performance

You can disable cookies in your browser settings, but some features may not work correctly.

6. Your Rights & Choices

You may:

  • Access or update your profile information
  • Delete your account
  • Request removal of your data (subject to legal or transactional obligations)

To request account or data deletion, please contact us at:
dmortonskatenation@gmail.com

7. Data Retention

We retain your information only as long as necessary to:

  • Provide our services
  • Comply with legal requirements
  • Resolve disputes
  • Enforce platform rules

8. User Safety & Messaging

Messages sent through The Rollers Collective may be scanned or reviewed only when needed to:

  • Investigate fraud
  • Enforce community guidelines
  • Address user safety concerns

We do not monitor private conversations unless required for protection.

9. Third-Party Links

Our platform may contain links to third-party websites (e.g., skate shops, brand sites).
We are not responsible for the privacy practices of external platforms.

10. Children’s Privacy

Our platform is not intended for users under 13.
We do not knowingly collect information from children.
If we learn we’ve collected information from a minor, we will remove it promptly.

11. Changes to This Policy

We may update this Privacy Policy as needed.
All changes will be posted on this page with an updated revision date.
Your continued use of the platform means you accept the updated policy.

12. Contact Us

If you have any questions or requests regarding this Privacy Policy, contact us at:

The Rollers Collective
dmortonskatenation@gmail.com